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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Submitted product status


SamDillard ( ) posted Mon, 22 June 2009 at 1:32 PM · edited Mon, 25 November 2024 at 7:02 AM

Hello, I submitted a product (id 72306) on the 16th, and it said it would be about 24-48 hours to process.  Nearly a week passed and it said the status was "review", and now its says the product was uploaded on the 22nd and is "pending".  I was wondering what this means, and if it is normal or if there was some sort of error when I submitted it?


KristiS ( ) posted Mon, 22 June 2009 at 1:43 PM

KristiS has moved this thread from the MarketPlace Customer Support forum to the Vendors Support forum as of Monday, June 22, 2009 1:43 pm.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Phoenix1966 ( ) posted Mon, 22 June 2009 at 1:54 PM

Once it is in "pending", the product has passed review and is in the queue to be released to the store.

:) 


PrestonW ( ) posted Mon, 22 June 2009 at 2:17 PM

Also the review process can take up to 10 business days :-)


Debbie M. ( ) posted Mon, 22 June 2009 at 2:52 PM

Debbie M. has moved this thread from the Vendors Support forum to the MarketPlace Customer Support forum as of Monday, June 22, 2009 2:52 pm.

Debbie M.


SamDillard ( ) posted Mon, 22 June 2009 at 2:58 PM

Ah ok, well my internet connection was acting strange due to storms when I uploaded it originally, and I wasn't sure if it had made it or if it had got corrupt somehow.  Thank you for the response :)


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