Wed, Jan 8, 11:12 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Made purchase and says 'unpaid' on account page ... ?

PrincessOfTheDawn opened this issue on Jul 14, 2009 · 4 posts
Back to Forum Print
PrincessOfTheDawn ( ) posted Tue, 14 July 2009 at 1:55 PM · edited Wed, 08 January 2025 at 11:07 AM

I just made an order and went to paypal and paid for it .. it went through ... and on my account page is it saying 'unpaid' ... ?
Below is my paypal info. It shows that it is paid for.

Transaction ID: 2VS185159K519211T

My Renderosity order info:

Order#: 111608374
Date: 2009-07-14
Status: Unpaid,Unshipped

I hope there is not a problem with the order. I will check back in a few minutes to see what to do next.

Thank you,
Cathi (PrincessOfTheDawn)

KristiS ( ) posted Tue, 14 July 2009 at 2:05 PM

Hello,

Paypal is having some problems with their system so all payments are having to be marked as paid manually.

We are sorry for the inconvenience.

Your orders have now been verified and marked as paid.

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

PrincessOfTheDawn ( ) posted Tue, 14 July 2009 at 2:23 PM

Alright!! Just went to my account page .. and all is good. Thank you! :thumbupboth:  Wow, you will be busy today... lol.

KristiS ( ) posted Tue, 14 July 2009 at 2:30 PM

You're not kidding...lol

My fingers are already killing me : )

it's ok though, I like to keep our customers happy ; )

Have a wonderful week!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.