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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hello,
Paypal is having some problems with their system so all payments are having to be marked as paid manually.
We are sorry for the inconvenience.
Your orders have now been verified and marked as paid.
Thank you!
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
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Paypal has successfully gone through and I've received the email receipt (trans ID 76D95063G3830324H ), but I'm unable to download the products.
Can this be activated please?