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Poser - OFFICIAL F.A.Q (Last Updated: 2025 Jan 03 1:41 pm)



Subject: Weird Serial # issue with installing Poser 8 Upgrade version


LostinSpaceman ( ) posted Tue, 04 August 2009 at 8:45 PM · edited Wed, 25 September 2024 at 1:53 AM

Ok, so I bought the Poser 8 Upgrade version using my Poser Pro serial number at CP and downloaded and installed it. Guess what? Even though there's a place for putting my Poser Pro Serial number in, since it's an upgrade version, that box is greyed out and it only lets me put in my new Poser 8 Serial number.  Not that I mind only having to input the one serial number when installing it, but doesn't that defeat the purpose of requiring a second serial number for the upgrade version?!?   


ratscloset ( ) posted Tue, 04 August 2009 at 9:44 PM

This was true of Poser Pro and Poser 7. The Upgrade Code is not needed.

ratscloset
aka John


Kalypso ( ) posted Wed, 05 August 2009 at 2:39 AM
Site Admin

I was wondering about that too.   I also left the box checked at the bottom to register the product as I was installing it but nothing happened.   So I don't know if it's registered or not.


SAMS3D ( ) posted Wed, 05 August 2009 at 3:53 AM

 Yep, that happened to me also.  Sharen


outoftouch ( ) posted Wed, 05 August 2009 at 6:56 AM

I'm having the same problem here.

Purchased it as an upgrade for Poser 7, after hours of downloading (.......) I finally got the file and installed it. When I open the program it says I must enter my serial number, put in the new one for the Poser 8 Upgrade that I got when I purchased it, but can't do anything.

The box where you have to enter the old serial number is greyed out as well.

Anyone has an idea?


ratscloset ( ) posted Wed, 05 August 2009 at 7:23 AM

You should not need to enter the old Code.

ratscloset
aka John


Kalypso ( ) posted Wed, 05 August 2009 at 10:14 AM
Site Admin

But what about the registration checkbox?   I left both boxes checked and I didn't see any registration page or anything.  How can I tell if my copy is registered?


ratscloset ( ) posted Wed, 05 August 2009 at 4:13 PM

The registration is sent directly to Smith Micro... (what you entered there....)

You can also go to Support and manually register

ratscloset
aka John


TrekkieGrrrl ( ) posted Wed, 05 August 2009 at 4:22 PM · edited Wed, 05 August 2009 at 4:23 PM

 I noticed that as well. So I put the old code in the next field (company I think it was) just so I had it handy LOL

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