Forum: Poser - OFFICIAL


Subject: Smith Micro's sorry Customer Service

kyhighlander59 opened this issue on Aug 11, 2009 ยท 49 posts


johnjdesigns posted Tue, 11 August 2009 at 3:01 PM

I ordered P8 upgrade last week to ship 2 day UPS. I placed a ticket yeaterday with SM and today received a UPS "Invalid" tracking number. I had asked SM when my product was going to ship with no answer so I don't know if it shipped and is lost or if it was just today issued a tracking number and hasn't shipped. On my order it says my order staus is Captured, anyone know what that means?

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