I decided to just add some numbers at the begining and then at the end of my invalid tracking number and my order popped up. My 2 day UPS delivery was shipped on 8/6 (2 days after my order) with an ontime delivery date of 8/12 SHIPPED UPS GROUND!!!! So even though I paid for 2 day shipping it is taking 4 businees day to ship to me. UPS states the shipment shipped GROUND.  I would say that SM does indeed have lousy CS since they gave me a wrong UPS tracking number and didn't ship my order 2 day delivery.

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