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Subject: Error with Order#: 111625069

Silverwind opened this issue on Aug 20, 2009 · 6 posts

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Silverwind ( ) posted Thu, 20 August 2009 at 11:40 AM · edited Thu, 25 July 2024 at 2:35 AM

Made a purchase last night with the 100% off Flur Bob. It cleared in my PayPal, but my status still says "Unpaid, unshipped". Here are the details...

08/19/2009 Arsenic for LD Tank Top (Download Pending) 1 $5.25
Item(s) Subtotal: $5.25 Shipping & Handling: $0.00 Taxes: $0.00 Coupon: $0 Total: $5.25

Also, there's no indication of my freebie and I can't download. PLEASE HELP! :-)

KristiS ( ) posted Thu, 20 August 2009 at 11:58 AM

Hello,

Can you please send your paypal transaction ID# to store@renderosity.com so we can verify your payment and mark your order as paid?

Also, the free product has to be in your cart for you to be able to recieve it.

Thank you and have a nice day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

Silverwind ( ) posted Thu, 20 August 2009 at 12:02 PM

Sure thing! I'll get that to ya ASAP. :-)

Silverwind ( ) posted Thu, 20 August 2009 at 12:09 PM

Awesome! Thanks so much for taking care of this! hugs

KristiS ( ) posted Thu, 20 August 2009 at 12:10 PM

Got it! Thank you : )

You are all set!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

KristiS ( ) posted Thu, 20 August 2009 at 12:14 PM

You are very welcome : )

Hugs back to ya: )

Have a wonderful rest of the week!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story