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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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Subject: Order#: 111631602

Rosie-D opened this issue on Sep 02, 2009 · 6 posts
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Rosie-D ( ) posted Wed, 02 September 2009 at 7:25 AM · edited Thu, 23 January 2025 at 3:46 AM

Hi - just a query on this order

At the top of the list in my order summary it says- 'Payment Method: PayPal $0.00'

Is this correctable - the order is marked as paid and I've downloaded - its just strange!!

Thanx
Rosie

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)

KristiS ( ) posted Wed, 02 September 2009 at 10:12 AM

Hello,

I'm not sure why it says that but everything is showing as it should on our system so I am not sure.

Is it showing that way on your payment summary from us or Paypal?

Thanks!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Rosie-D ( ) posted Wed, 02 September 2009 at 10:22 AM

Hi

  • the paypal reciept is ok its just on my order summary here at 'rosity.

I got two 'Payment for Order: 111631602 Received on Renderosity.com‏' emails from you as well, both at the same time!

Regards
Rosie

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)

KristiS ( ) posted Wed, 02 September 2009 at 10:56 AM

Hmmm...I will pass this information along and see if we can figure out what the problem is.

Thank you for letting us know.

Have a good day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Rosie-D ( ) posted Wed, 02 September 2009 at 11:24 AM

Thanx Kristi

Have you ever spent days and days and days making up flavors of ice cream that no one’s ever eaten before….... - Delirium (Brief Lives)

KristiS ( ) posted Wed, 02 September 2009 at 11:45 AM

You're very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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