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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

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Subject: #111652531

PangurBan opened this issue on Oct 16, 2009 · 3 posts
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PangurBan ( ) posted Fri, 16 October 2009 at 11:42 AM · edited Sat, 28 December 2024 at 5:17 PM

Hi

Last night, rather than use my card as I usually do, I tried to order with Paypal.

The website didn't redirect to the Paypal website, like it does on other orders at other sites; I figured it was being processed separately, so waited until the next evening (ie now) and my order is still shown as Unpaid. It's possible I missed out a step eg "take me to Paypal so I can authorise payment".

No probs with this - I have seen other people mention problems with Paypal, and it's possible I've done something wrong. I was just wondering, is my payment in the pipeline, or would it be easier for me to cancel that order and re-order using my card?

Cheers
PangurBan

StaceyG ( ) posted Fri, 16 October 2009 at 1:35 PM

Hi,

If you haven't made your payment via paypal, please see the information at the link below

http://www.renderosity.com/mod/service/index.php?questionid=619

If you are showing that you have made the paypal payment then please send me the paypal transaction ID number so I can research further.

Thank you

PangurBan ( ) posted Fri, 16 October 2009 at 3:29 PM

Great, many thanks.

P

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