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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order#: 111689964 of Date: 2009-12-23

MCC27 opened this issue on Dec 23, 2009 · 4 posts
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MCC27 ( ) posted Wed, 23 December 2009 at 12:20 AM · edited Thu, 25 July 2024 at 2:56 AM

Not sure how this happened, but the discount voucher  TwelveDay09Christmas **did not apply to my order, which went through unpaid.  I tried replacing the order, so that the previous one could then be cancelled, but had no success there.  Don't know if the problem is at your end or mine, but the site keeps crashing & that's probably where the problem lies. 
Anyhow, I want all the items in Order#: 111689964 with the 15% discount applied which gives a balance of $54.44 according to my calculations.  Please apply the voucher to the order & I will make the PayPal payment.

Hope this makes sense!  Thanks in advance

Morilyn Carter
MCC27
**

Debbie M. ( ) posted Wed, 23 December 2009 at 12:15 PM

Hello,

Please log into Paypal and manually send the amount owed ($54.45 - order total minus the coupon discount) to payments@renderosity.com

After doing so, please send your order # and PayPal transaction ID# to store@renderosity.com so we can verify receipt of your payment and mark your order paid.

Thank you for shopping at the MarketPlace!

Debbie M.

MCC27 ( ) posted Wed, 23 December 2009 at 5:59 PM

Thankyou for your prompt response. Payment has been sent & advised via email.  Details re PayPal Transactio ID #9NG5123420614394M amount $54.45.

Wishing you Merry Christmas,

Morilyn
mcc27

Debbie M. ( ) posted Thu, 24 December 2009 at 7:56 AM

You're very welcome :)

Your downloads are available.

Merry Christmas to you and yours!

Debbie M.

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