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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 24 11:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order problem, browser crash when entering PP.


sphinxke ( ) posted Wed, 23 December 2009 at 8:04 AM · edited Tue, 24 December 2024 at 12:03 PM

Hello,

I just made the following purchases:
Order#: 111690159
Date: 2009-12-23
Status: Unpaid,Unshipped

Ship Method: Payment Method:
 PayPal $0.00

Date Items Ordered: Qty: Price:
12/23/2009 Kalinka (Download Pending) 1 $5.60
12/23/2009 Galatea Hair (Download Pending) 1 $6.28
12/23/2009 Pretty Base IV (Download Pending) 1 $3.62
12/23/2009 Alkyone Hair (Download Pending) 1 $5.83
12/23/2009 Touchable Patricia (Download Pending) 1 $10.00
12/23/2009 The Witch - Clothes (Download Pending) 1 $7.48
12/23/2009 Pixie Village (Download Pending) 1 $9.50
12/23/2009 LM ARABEL: RED HOT PEPPER for V4 (Download Pending) 1 $9.43
12/23/2009 Kena (Download Pending) 1 $6.93
12/23/2009 Christmas Time: Guilty (Download Pending) 1 $5.00
12/23/2009 Vahny for Jinn (Download Pending) 1 $5.00
 
Item(s) Subtotal: $74.66
Shipping & Handling: $0.00
Taxes: $0.00
Coupon: $-11.2
Total: $63.46

But I had a problem with the PayPal transaction, I had a browser crash.

It isn't the first time this happened, but normally I can just re order. This time, I applied the coupon TwelveDay09Christmas for 15%. I don't think I can apply it a second time, after a checkout.

Can somebody please help me? A way to use the coupon again, or any other way.

Thx in advance :) .

 


Debbie M. ( ) posted Wed, 23 December 2009 at 12:07 PM

Hello,

Please log into Paypal and manually send the amount owed to payments@renderosity.com

After doing so, please send your order # and PayPal transaction ID# to store@renderosity.com so we can verify receipt of your payment and mark your order paid.

Thank you for shopping at the MarketPlace!

Debbie M.


sphinxke ( ) posted Thu, 24 December 2009 at 8:51 AM

Hi,

Payment resend:

Bedrag: $63,46 USD
Transactiedatum: 24-dec-2009
Transactiegegevens: 43T15721B8141144V

Thx for the help :).


Debbie M. ( ) posted Thu, 24 December 2009 at 9:04 AM

I've replied to your emails :)

Merry Christmas!!

Debbie M.


sphinxke ( ) posted Thu, 24 December 2009 at 10:21 AM

All is ok here, just checked :).

Happy Holidays to you and everyone at the store :)


Debbie M. ( ) posted Thu, 24 December 2009 at 1:22 PM

Wonderful!!!

Thank you :) Same to you!

Debbie M.


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