Hello I just bought the windy wizard robe yesterday and still I can't download it. It says download pending. How can i get my download, cause i really need it right now? My order number is 111692237

This is your first purchase and as per our first time buyers policy, it can take up to 24 hours to verify your first time purchase.

I've now taken care of this and your download is ready.

Thank you

I'm trying to use these downloads but it's saying it has not geometries and when i open the 2nd download they come out very very small and with the 1st download nothing shows up in my scene at all

You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.
Site mail requires only the vendor's username.

Please allow 3 business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.

Thank you,