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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 07 1:50 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order#: 111711678

MtnMist opened this issue on Feb 01, 2010 · 3 posts
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MtnMist ( ) posted Mon, 01 February 2010 at 11:44 AM · edited Sat, 20 July 2024 at 9:30 PM

Hello -

When I tried to check out via PayPal I was unable to use my render rewards and the message said I had no items in my cart.  However, the items are now listed in 'my account' as unpaid.  I don't know if I've hit something in error and caused a glitch but can you help?   It's a $90. order and those render rewards do help.  :)

Thank you for your assistance,

Linda

KristiS ( ) posted Mon, 01 February 2010 at 12:38 PM

Hello,

I will have to delete this order so you can reorder and enter your Render Rewards code.

Please copy and paste the code in the "gift certificate" box and click the apply button so the amount comes off your total due.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

MtnMist ( ) posted Mon, 01 February 2010 at 1:57 PM

Thank you, Kristi.   :)

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