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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

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Subject: Don't understand message

zippy opened this issue on May 25, 2010 · 6 posts
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zippy ( ) posted Tue, 25 May 2010 at 6:31 AM · edited Wed, 27 November 2024 at 8:06 PM

I don't understand the message the review team sent me about my product.

How do I access the zip I uploaded to you last week  in order to change the readme file?

How do I access the 'online version' of the readme file? I thought there was only one readme file.

And I don't know how to 'reset the zip file upload' if I don't know where to access the zip I uploaded last week. Is it somewhere in the vendor control panel?

Thank you
zippy

KristiS ( ) posted Tue, 25 May 2010 at 8:23 AM

Hello,

I have directed the marketplace staff to this thread so someone should be in here to assist you shortly.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

zippy ( ) posted Tue, 25 May 2010 at 12:14 PM

Thank you.
As you probably know, I haven't done this before, not on any site.

Regards
zippy

KristiS ( ) posted Tue, 25 May 2010 at 12:27 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

XENOPHONZ ( ) posted Wed, 26 May 2010 at 1:02 AM

Hello zippy --

I have responded to your questions on the communications page for your product.  Please note that you should respond there as well -- you can use the "Create New Message" text entry box located at the bottom of the product communication page to do this.

Thank you --

Robert (aka XENOPHONZ)
Renderosity Marketplace Admin

Something To Do At 3:00AM 


zippy ( ) posted Wed, 26 May 2010 at 11:43 AM

Thank you all. As a newbie to sales I'm just trying to learn the procedure which to me appears not as easy as I hoped it would be.

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