Hi guys, I really hope you can help me. When I import an object, plants etc ... it always appears without textures. Every object I import (even if it has textures in its file) VUE displays an error message: "unable to find file bla bla bla/org-maple.prf" (example).

and even if I import free objects with textures (I downloaded) it requests textures from vue that aren't even necessary for this file? What's wrong? I reinstalled VUE but I still get this message...

thanks so much!

Is your content directory on the same hard drive? And is your version up to date?

yes, everything is fine. I run the update few days ago. I really don't know what's wrong ... :(

it's so weird ... every object I save (as obj, 3ds or vob) doesn't have textures when I import it ... what's going on? PLLLLLEASE help me.... :( :(

Was it OK before the update?

yes, it was. But it started before the update. I thought something was wrong because I didn't update it... so I updated it and now I can't use any object, plant etc ...

There is a beta update build number is 52293, is this the one you're running atm? If not, try and download it, you never know. I've never heard of such a problem before, sure I've heard of some missong files, but certainly not all of them, even content that isn't Vue related such as 3ds meshes...

holy vue, this is really weird. Now I can't even import objs ... vue closes itself without a warning or saving ... what the hell is going on? I did this update, but nothing happens .. the same problem. everytime I load a file it closes and the message pops up:

a software problem has caused vue 8 xstream to close unexpectedly. we apologize for the inconvenience this has caused you ...

what am I supposed to do now? ... I run an antivirus scan... but nothing found. What could be the problem? thanks for your help!!!

... "unable to read file..." ... why? all the .veg and .mat and .jpg etc files are on my harddrive.. why is this happening?

Which update are you running? Also try this: load Vue, ,and don't do anything, just let it idle, and do something else (internet browsing, etc...) or leave the computer for a while. Then go back to Vue and see if it didn't crash by itself.

Ok I'll do that. (I'll try this beta update u mentioned before)

I am using a MAC, maybe this is the problem? It worked before ...

The problem I am having is with materials and objects. When I try to open files I get a pop-up saying "Unable to find fileApplicationObjectsblablabla.jpb or mat or veg. Would you like to locate it?" But those "files" or "jpgs" vue requests don't exist ... Do I have a bug or something?

I then get about another 10, 20  similar pop ups asking me to find other jpgs, mats, etc.

or when I try to import a tree the software crashes down.

I'm so desperate now ....

It looks like Vue is looking for content and can't find it at the right location. Is it looking for .prv files? When it asks for the texture, if you browse to the texture and click ok, does it load the object (not Vue objects, but for example 3ds or obj files?)
Is your content folder at this location: Application/E-on software/ Vue 8 xStream, etc? Because for example on WXindows, content is by default in a Documents folder. But I don't know about the mac.

yes, it's looking for .prv files. It asks for files (jpg or mat or .prv) that don't even exist or are not included. I can't open any of my plants anymore or any objects.
Everything is in the applications/e-on/vue8xstream folder ...

what the hell went wrong? I'm so desperate. thanks for any help!!!

Now I downloaded the PLE version and even that doesn't work. Everytime I want to import a plant or an object this fu**** message pops out - sorry, I'm so upset and angry.

"Unable to read file /private/tmp/mystation/eon/2451245_q452/.veg0Fy6fVmat."

HELPPPPPPPP PLEASEEEEEEEE 

this happens in my full version of vue 8 xsteram and now in the PLE 7.5 ....

I installed the 8.5 PLE version. Everytime after I save the files and reopen them the textures can't be found. Vue asks me for mat. files or jpg's I haven't even used ... what is wrong with this? I mean, I deleted everything from my mac, installed this PLE version and even this won't work ... ...... ....

something like this happens:

(pic copied from the cornucopia3d forum)

I read on cornucopia3d's site that some other mac users have the same problems. But NO solution ......

Ok, I think I got it. The objects, plants, etc you are trying to load are objects that are sold at Cornucopia, they are not objects that ship with Vue. They can be recognised by the Cornucopia logo at the bottom right of the object's preview. Try and load  for example a Rural maple tree, this one is a tree that ships with Vue. If it loads normally, then your Vue version works perfectly.

no no, I don't use the things that carry a logo. I have the same problem with free models I download from the Internet or normal "plants" that already come with VUE... like cherry tree or grass or something that doesn't carry a logo. It worked before .. now nothing works ...

I reinstalled it, but nothing ... No vue version works ... not my full version, not the 7.5. or 8.5 PLE ... ....... :( : ( :( :(

Ok, did you do a clean uninstall? I mean, on Windows, there are folders that need to be deleted as well as the main Vue folder, like the folder in Documents, and a folder that is called "AppData/"Roaming,/e-on software/Vue... I don't know where this folder is found on the Mac, but you need to delete it as well. And any temp file in your temp folder just to be sure. If you've already done all this, then I don't know, and you should open a support ticket at e-on.

Yes, I did everything. I already wrote to e-on. Thank you for your help!!

One other thijgns that oddly seems to fix a TON of woes in Vue, is to Reset your Preferences !!!

Give that a try as well.

Yes, I did it. I really tried everything. :( :( I got myself a great new mac few months ago, I was ready to use Vue. It worked 6 days ago, and now that. I tried the PLE versions as well .. nothing ... the same mistakes.... :( I don't use any other 3D software and I can't even import saved objs. ...

Try running Vue as the Windows Administrator i.e run your program in compatibility mode as Administrator.

I had the exact same problem as noofkin after a fresh install of Vue xStream 8.5 on a brand new Mac Pro.

The problem was resolved by restarting the mac. :laugh:

I only have those problems when I try to load objects made with a newer build of Vue.  Starting to become more and more the case for me now.