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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: paying for order


rbowen ( ) posted Sat, 04 September 2010 at 4:19 PM · edited Sun, 29 December 2024 at 10:37 AM

I just received an email concerning an unpaid order.  How do I go about paying for it, so I don't have reconstruct the order from the beginning?


zai ( ) posted Sat, 04 September 2010 at 4:37 PM

Same here.....I tried to pay via paypal and it never took me there to pay and now the order is unpaid with no way to pay for it.

Order #111815320

Rendo Store | Freebies | RDNA Store


Anniebel ( ) posted Sun, 05 September 2010 at 1:53 AM

From the FAQ - this is a similar situation & would probably apply to you Zai - My browser crashed before I could hit the PayPal button. How can I pay for my order now? I have had to do this a couple of times.

For rbowen, I guess it would depend on how you were paying, you may need to email the details to Store@Renderosity.com

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zai ( ) posted Sun, 05 September 2010 at 2:33 AM

Hrm..maybe Anniebel. It just seemed that I hit the PP button, it completed the order but never took me anywhere to sign in and pay like most PP orders do. I usually have enough money in store credit, but since it just ticked over, I was a bit short since I had loaded up on steampunk stuff from the sale.

Ehh..even if I did no one will look at it til Monday probably, being aholiday weekend over here.

Rendo Store | Freebies | RDNA Store


KristiS ( ) posted Tue, 07 September 2010 at 9:34 AM

Hello,

Please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal.

 

http://www.renderosity.com/mod/service/index.php?questionid=619

 

 

Thank you,

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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