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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Help with Paypal payment


Aelfric ( ) posted Wed, 13 October 2010 at 4:09 PM · edited Thu, 25 July 2024 at 2:47 AM

Hi,

How to I get the Renderosity store software to restart the payment transaction with Paypal?

On order 111835278, Paypal decided I need to verify my card and increase my spending limit before they will process any more orders, a process that takes several days. Once the verification is done, I need to restart the payment transaction, but I can’t see any way on the my account pages to do this (I used a gift certificate and coupon on this order).

Thanks,

Mark.


KristiS ( ) posted Wed, 13 October 2010 at 4:18 PM

Hello,

Please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal.

 

http://www.renderosity.com/mod/service/index.php?questionid=619

 

 

Thank you,

Kristi

Renderosity Admin


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Aelfric ( ) posted Thu, 14 October 2010 at 2:41 AM

 Thanks Kristi.


KristiS ( ) posted Thu, 14 October 2010 at 10:02 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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