Sat, Feb 8, 10:46 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: PayPal issue (not a Bondware issue, just have an order on hold)

lwperkins opened this issue on Oct 29, 2010 · 14 posts
Back to Forum Print
lwperkins ( ) posted Fri, 29 October 2010 at 10:47 AM · edited Sat, 08 February 2025 at 10:43 AM

Paypal seems to be having some kind of issue this morning, can I come back tomorrow and try to pay again for what is in my cart, or should I clear the order and start over when PayPal is up again? It bogged down at the "Pay" part, I was logged in ok. When I went back to see what was up, PayPal wouldn't even let me log in, (I got a "sorry for the inconvenience notice) so I figured I'd just wait 24 hours and try again.

It's order no 111842324 that is on hold for the moment.

--Lynn

PaulaL ( ) posted Fri, 29 October 2010 at 10:57 AM · edited Fri, 29 October 2010 at 11:00 AM

Mine just did exactly the same thing, then I tried buying one item, paypal went through ok, got back here and it says unpaid....... so not sure if its a paypal thing or a rendo thing........

KristiS ( ) posted Fri, 29 October 2010 at 10:59 AM

Hello,> Please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal.

 

http://www.renderosity.com/mod/service/index.php?questionid=619

 

 

Thank you and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

PaulaL ( ) posted Fri, 29 October 2010 at 11:04 AM

My paypal account says its paid bondware, so what do I do now? I don`t want to pay for the same thing twice.

PaulaL ( ) posted Fri, 29 October 2010 at 11:39 AM

Panic over, it just took a good while to show up and clear.

KristiS ( ) posted Fri, 29 October 2010 at 11:45 AM

Glad to hear it PaulaL :)

Have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

PaulaL ( ) posted Fri, 29 October 2010 at 11:57 AM

Thank you Kristi, I wonder, could you please delete/cancel an order for me? It was the first one that paypal messed up on 111842343. I put the items back on my wishlist and will purchase them another day.

lwperkins ( ) posted Fri, 29 October 2010 at 1:56 PM

I was finally able to log on to PayPal-- but the order I referenced above never went through, (PayPal never paid Bondware or showed the transaction in PayPal's My Account) so I will need to have 111842324  (Mystikel's Fabric Brushes)  cleared from Renderosity, and I try again later to purchase my stuff.

PayPal still feels a little buggy and slow on their side, so I was going to try later today or tomorrow.

--Lynn

KristiS ( ) posted Fri, 29 October 2010 at 2:00 PM

Hello PaulaL,

I have deleted that order for you as you requested.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

KristiS ( ) posted Fri, 29 October 2010 at 2:02 PM

Hello lwperkins,

I have deleted that order for you as you requested.

Thank you and have a great weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

lwperkins ( ) posted Fri, 29 October 2010 at 2:07 PM

Thanks so much and you as well! And Happy Halloween;)

KristiS ( ) posted Fri, 29 October 2010 at 2:14 PM

You are very welcome..thanks! Happy Halloween to you as well : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

PaulaL ( ) posted Sat, 30 October 2010 at 11:27 AM

Thank you very much Kristi, much appreciated.

KristiS ( ) posted Sat, 30 October 2010 at 12:41 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.