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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

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Subject: Order#: 111849947 (reset please)

Mia_3D_Design opened this issue on Nov 12, 2010 · 2 posts
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Mia_3D_Design ( ) posted Fri, 12 November 2010 at 12:05 AM · edited Sat, 08 February 2025 at 8:17 AM

Just ordered these yesterday and for some reason I can't get the FS Steampunk Resource II files to download - they either start and then dump out or they hang at attempting to go to the server to get the file, so I believe it will need reset b/c I just can't get it to download that one at all.

 

Thanks.

KristiS ( ) posted Fri, 12 November 2010 at 9:17 AM

Hello,

I have reset your download for you so you can try again.

Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

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