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Subject: Netherworks Support...

thefixer opened this issue on Nov 17, 2010 · 9 posts
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thefixer ( ) posted Wed, 17 November 2010 at 2:25 PM · edited Sat, 30 November 2024 at 1:10 AM

Hi all,

Recently, well a couple of days ago I had cause to contact RDNA support after purchasing "powerlocks" which just wouldn't work in Poser 7 under Windows 7 64 bit.

 

I just wanted to say that the support I received from netherworks on this issue was truly exemplary which resulted in a fix for the issue so that I can now use the script without any problems.

 

If anyone has any doubts about purchasing from this vendor, then this note about how fantastic his support was should dispel those doubts easily.

 

There are some software houses that would do well to take a lesson from Netherwoks on how to deal effectively with customer problems, far too many of them just fob you off after taking your money, he is a credit to himself, to RDNA and to his proffession... Thank you once again for taking a lot of your time to resolve this issue..

People take note, this is a 5 star vendor, in all respects..

Injustice will be avenged.
Cofiwch Dryweryn.

Victoria_Lee ( ) posted Wed, 17 November 2010 at 2:34 PM

I agree, Gwyn.  I never have any problems dealing with Netherworks Studios, he's a seriously class act.

Hugz from Phoenix, USA

Victoria

Remember, sometimes the dragon wins. Correction: MOST times.

Malysse ( ) posted Wed, 17 November 2010 at 2:56 PM

Strangely enough I had cause to contact Netherworks for support just in the last couple of days and likewise received an immediate and very helpful response, so I'd like to endorse the comments above too.

lundon_Don ( ) posted Wed, 17 November 2010 at 6:31 PM · edited Wed, 17 November 2010 at 6:35 PM

Quote - People take note, this is a 5 star vendor, in all respects..

I agree with you 100%.

I might add that every vendor I've dealt with over at RDNA has been a class act.

Acadia ( ) posted Wed, 17 November 2010 at 7:17 PM

Yep! Definitely one of the good ones!

"It is good to see ourselves as others see us. Try as we may, we are never
able to know ourselves fully as we are, especially the evil side of us.
This we can do only if we are not angry with our critics but will take in good
heart whatever they might have to say." - Ghandi


Gareee ( ) posted Wed, 17 November 2010 at 7:18 PM

Netherworks is another of those great vendors, like Philc

Way too many people take way too many things way too seriously.

bobbystahr ( ) posted Thu, 18 November 2010 at 10:39 AM

LOL..we have a Love Fest....how odd...heh heh heh...so nice as it's often the other way around...Kudos to Netherworks I say.. ...

 

Once in a while I look around,
I see a sound
and try to write it down
Sometimes they come out very soft
Tinkling light sound
The Sun comes up again



 

 

 

 

 

aRtBee ( ) posted Thu, 18 November 2010 at 3:43 PM

I'd like to add Yarp (Senosoft) who added full DAZ Studio support into the P3dO object manager within a few days after my request.

- - - - - 

Usually I'm wrong. But to be effective and efficient, I don't need to be correct or accurate.

visit www.aRtBeeWeb.nl (works) or Missing Manuals (tutorials & reviews) - both need an update though

lundon_Don ( ) posted Thu, 18 November 2010 at 7:16 PM

I also agree with you on Yarp. He is constantly listening to his users; constantly improving his product.

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