I have downloaded the extras CD from e-onsoftware and installed it into my Vue 9 Infinite folder under My Documents, but for some reason Vue 9 will not read any of the scene files or object files in that folder. In fact it does not register or even see any scene files being in any of the Sample Scene folders or any objects being in the Objects folder or sub-folders. This is very strange because I know that they are there and readable. I can see them and open them with Vue 8.5 Infinite, and I can double click on a file and get it to open in Vue 9, but for some reason Vue 9 cannot see them in the Vue 9 Infinite Scenes or Objects folders. The very same scenes and objects can be seen by Vue 9 if I navigate to the Vue 8.5 Infinite scenes folder so this does not make any sense to me.

Has anyone else run into this problem, and does anyone have a solution?

Thanks for any replies.

nabob21

Hi nabob21,

I think it's because they are all Cornucopia files and not actually yours.  You know, the ones with the double ~~. 

You need to set your library view to enable viewing the Cornucopia files.

Hi Mari-Anne,

I have checked the files and while many of them are Cornucopia files, there are also some included content files as well. For example, Vue 9 cannot even see the dinosaur and houses/buildings that come with it as included content even though the files are in those folders. And there are also a number of included sample scenes that cannot be seen also.

Having said that though, even when the library is set to view those Cornucopia files, they still can't be seen.

That doesn't sound good. Then, like you say, it must be something else.  I think I would delete the extras and try downloading the CD content again.  I checked mine, and I don't have that problem so it must be on your end.

Attached Link: http://www.geekatplay.com/flvplayer/playervc.php?pathinfo=Collections

Mazak

Hi Mazak,

Thank you for your response. I have checked the path to the content folder and it is correct. That is why Vue 9 is finding the plants. I have tired creating a new collection but Vue 9 will still not see the files, but it will see the same files in the Vue 8.5 content folder. I have even tried copying the content from the Vue 9 content folder into a new folder with a different name, and then adding it as a collection but the result is the same. Anything that came on the Vue 9 Extras CD can't be read by Vue 9 including any legacy content, but the legacy content can be read by Vue 8.5. It is rather annoying, but not a major problem since much of the material is in the Vue 8.5 content folder and Vue 9 will read it there. It is the new sample scenes or anything new that comes with Vue 9 that I do not have access to and that I would like to open (I tried opening some of the sample scenes in Vue 8.5 but they would not open so I am assuming that they are new for Vue 9). I will try to create a new configuration file to see if that works otherwise the next step may be a re-install to see if that works.

Did you unzip the extras CD file? 

Can you make any new collections or is it just the content from the extras CD that is not working?

Hi Peggy,

Thanks for your reply. I have unzipped the CD files and they can be seen by Vue 8.5 in the Vue 9 Infinite content folder. Vue 9 can't see the content in the Vue 9 Infinite content folder but it can see the same content (eg the dinosaurs that come with Vue) in the Vue 8.5 content folder. I can make new collections and see the content in Vue 9 unless the folder contains the content from the Vue 9 content CD in which case I cannot see it. It is very, very strange. As I stated earlier it is not a big problem since I can see and use legacy content from the Vue 8.5 content folders, as well as all my purchased items, but I would like to see and use some of the new, specific content that is for Vue 9 such as some of the sample scenes.

I'm on a mac and haven't got my content CD stuff working either.

Love esther

Hi esterau,

I am sorry to hear that you are having the same issue. It appears that the problem is happening to at least some of us regardless of whether we are on a Mac or PC. If I can't get this to work even with a re-install, then I will report this as a bug.

Nabob21 - have you checked the Properties of the folder where you unzipped the Extras?  Maybe it has something to do with the folder being hidden/locked somehow.  Maybe you need to check the Properties > Securities tab.  I'm just taking a stab in the dark here.

Are you pre-release user? Did you have de-installed the pre-release before you installed the final release. This was always important the years before. What build did you use? I use 9005480 dinos and scenes load fine.

Mazak

I will try and take a look tomorrow and see. I did try the prerelease first and I don't know if I uninstalled. I think i did.

Love esther

It sounds like the problem that I had with Vue 9 Complete and I managed to get some help from someone over at Cornucopia.  I'm on the pc version.

1. Do a search in the Objects folder (through Windows) for *.prv and then delete these files.

2. Now load up Vue, click on the Load Objects button.

3. Add a New Collection (button in bottom left hand corner) and navigate to the objects folder.  When it asks for a name call it something like Vue 9 Extras.

4. The program should re-create the .prv files and display the thumbnails.

If it doesn't work, try deleting all of the folders in Vue Objects (select the folder and click the trashcan at the bottom) and then try step 3.

Repeat this for the scene files.

Well I finally got Vue 9 to read the files in the Vue 9 content folder. I first tried deleting all of the .prv files (as per Dim_Reaper's suggestion) to see if that would work with no success. I then tried deleting the Vue 9 content folders (again as per Dim_Reaper's suggestion). However, Vue wouldn't do that until I enabled it to see all files in the collections (both included content and the Cornucopia files). And even though there were still no files showing up, at least Vue allowed me to delete the folders from my collections. I then re-added the content folders as a collection and finally everything showed up as it should.

I would like to thank everyone who responded and helped me to solve this problem. Your help is greatly appreciated.

nabob21