Wed, Nov 20, 1:15 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Wishlist Error


Anniebel ( ) posted Wed, 26 January 2011 at 1:50 AM · edited Tue, 19 November 2024 at 11:50 PM

I just added Amaltheia Hair to my wishlist, after thinking about it I decided I thought I already had this product, so checked my account history & I had purchased it before.

So there seems to be a wishlist error, there is no notification that you have purchased the item before like there used to be.

I checked my cart, you still get the error message there, but not on the wishlist.

The best & most beautiful things in the world cannot be seen nor touched... but felt in the heart.

Helen Keller

My Gallery                       My Freebies                        My Store


KristiS ( ) posted Wed, 26 January 2011 at 10:29 AM

Hello,

I will let the techs know.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Anniebel ( ) posted Wed, 26 January 2011 at 4:21 PM

Lots of bugs since they introduced this new site, I hope things get sorted soon.

The best & most beautiful things in the world cannot be seen nor touched... but felt in the heart.

Helen Keller

My Gallery                       My Freebies                        My Store


KristiS ( ) posted Thu, 27 January 2011 at 9:55 AM

Hi Anniebel,

We do not have a "new" site. We have made some updates and upgrades as any other website has wich is a positive thing.

I assure you that it is not a bug as it has always been this way. Once the techs explained it to me, I understand why it is this way and it makes perfect sense.

Alot of members use their wishlist as a "bookmark" so they have an easy reference for the products they like. They may want to put an item in their wishlist that they  previously purchased for themselves but now want to purchase as a gift for someone else because they think someone else would like it as much as they did. If it gave an error when trying to put items in the wishlist, they would not be able to do that.

It has to be issued as a "gift" before adding it to their cart or the system will give the error it gave you. 

As long as the system is not letting anyone go through the checkout paying for the same item twice, the system is doing it's job.

I hope this clears things up for you a little bit.

Have a nice day!  


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Anniebel ( ) posted Thu, 27 January 2011 at 3:40 PM · edited Thu, 27 January 2011 at 3:45 PM

It definitely has not alway been this way, I have had the error message for the wishlist numerous times before, because I rarely put things straight in my cart from the store.

And picking me up on "new site" is petty semantics, ok a huge number of new features implemented at more or less the same time!

It is ok I really don't think I will bother letting anyone know about store/site problems any more, it is not worth the aggravation.

The best & most beautiful things in the world cannot be seen nor touched... but felt in the heart.

Helen Keller

My Gallery                       My Freebies                        My Store


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.