Order #: 111908738 

which is 12.95.  the amount of the order.

but when i look at my card statement, it says 14.89?

Can someone at Rendo please correct the charge?

Thanks.

It looks like that is a 15% tolerance amount that you card company imposes until the charge settles.  Your card company must classify us as "mail/internet orders" and do an automatic tolerance hold charges coming through with that classification.

It's kind of like when you purchase gas using a debit card and they will do a tolerance amount anywhere from $1 to $100 or when renting a car, things like this.

Hope this helps explain:)

Okay.  I haven't seen this happen with rmp purchases before, so it was unexpected. 

15% of 14.89 = 12.6565

Is it a debit card or a credit card?

Hi. It's not pending anymore and it's the correct amount.

Thanks.

maybe it's the bondware that made the card gods nervous.  sounds a bit dodgey.  something like 'Miss Mittens' or 'Tea Cozies' would sound more innocent.

Something new appears to be going on with the credit and debit card companies. It is NOT transparent to the users.  I am having repeated troubles with Gift Visa debit cards that I use, and it is for different reasons every time, ususally involving temporary overcharges that reverse. 

What they are doing to Debit cards they are also doing to credit cards, it's just that most users don't see them like you do because the the games they appear to be playing are around charges that reverse. 

Most credit card users never check their statements regularly.

I NEVER heard of or encountered a tolerance amount until a couple of weeks ago.

I use the gift cards for safety - both for me and for the vendor. There is a fixed amount on the card which I know is there and if the card number gets leaked or out elswhere there is a limited finite amout that fraudsters can access.

As an added FYI, it was through using the gift cards that I first found out that PayPal was taking an additional $1.00 for every transaction attempt (successful or failure) that they made and holding it for something like 4-8 days before reversing it.

That meant if you had a $100 debit card you could at best only make a $99 purchase on Paypal with it. If you typed in a number wrong and it was declined and you had to start again - another dollar, so you're down to $98.  Since most people use credit cards, they would never know paypal was holding money off them since I don't think those temporary charges are required to be disclosed to you in your statements.

Paypal would eventually give the $1.00 back, but your $100 purchase, for which you clearly had the money, would have been rejected for an unspecified error and you would never know why unless you started asking a lot of questions.

That is why I stopped using Paypal once I found out about those games they seemed to be playing.

To be fair, I think Paypal has curtailed or eliminated that practice. But it doesn't mean others aren't doing variations of it.

One more thing.

With the 15% charges, I am not clear yet who exactly is putting them on. I talk to the vendor and the vendor says it is the CC company. I talk to the CC company and they insist it is the vendor, that they have no control over it because they deal with so many vendors.

Oddly, right now I believe both the vendor and the CC company.

I had this happen with another vendor, who appeared to be putting on very large overcharges - like 25% or more (I don't remember exactly, I'd have to look). They insisted they weren't the problem. But after spending hours with the CC company and then repeatedly insisting to the vendor that it was on their end, it mysteriously first lowered then went away. I don't know that it wasn't on their end, but I  have a feeling they did not know about it and it got fixed  after they complained about it themselves.

Now, there is at least a third possibility. Many vendors use a service, such as verisign, that they have to deal with. I don't know exactly how that fits in.

I do know that over the weekend I made a $2.50 purchase on a gift card with exactly $2.50 left on it, for a 3D graphics product at a different company and the transaction went through flawlessly. That means not all companies are putting additional "holds," or the new term "tolerance amounts" that cause a card to be rejected.

And for the Record, I will say that Renderosity has been very, very good.

But something is definitely going on and it seems to be changing slightly from day to day.

I'm fairly certain that the responsible party is whoever Renderosity's payment processor is, i.e. sites don't connect direct to the card issuer they go through a third party.

See -> http://en.wikipedia.org/wiki/Payment_processor