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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
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Subject: trouble paying for order 111915425

Darklorddc opened this issue on Mar 14, 2011 · 7 posts
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Darklorddc ( ) posted Mon, 14 March 2011 at 5:52 PM · edited Fri, 20 September 2024 at 10:01 PM

I attempted to pay for this order (111915425) via paypal, but the paypal button did not work (sent me to google). I can access paypal, but I do not see a way to pay for the order. It is in my order list as unpaid, but there's no button or anything to attempt to pay through paypal, and paypal does not have a record of the transaction as pending. Can this order be deleted or reset? Or is there a way for me to make the payment now that I am unaware of?

nruddock ( ) posted Mon, 14 March 2011 at 8:44 PM

Attached Link: http://www.renderosity.com/mod/service/index.php?questionid=619

See linked FAQ.

KristiS ( ) posted Tue, 15 March 2011 at 9:45 AM

Thanks for helping out nruddock : )

Hope you both have a great day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Darklorddc ( ) posted Tue, 15 March 2011 at 10:06 AM · edited Tue, 15 March 2011 at 10:06 AM

How long does it usually take for the payment to be noticed that way?

Sent the payment and e-mail last night.

KristiS ( ) posted Tue, 15 March 2011 at 11:05 AM

Hello,

I was able to verify your paypal payment and mark your order as paid.

Your downloads are available to you now.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Darklorddc ( ) posted Tue, 15 March 2011 at 11:06 AM

Thanks for the help!

KristiS ( ) posted Tue, 15 March 2011 at 11:27 AM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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