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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 8:04 am)

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Subject: Unwanted commercial mails by a merchant


Arvanor ( ) posted Tue, 01 March 2011 at 1:15 AM · edited Mon, 23 December 2024 at 4:51 AM

Is it now allowed that a merchant sends a mail in which he/she tells about a new product and gives a link to the product in the Renderosity store? I didn't ask for this kind of mail!

If by my life or death I can protect you, I will!


KristiS ( ) posted Tue, 01 March 2011 at 9:46 AM

Hello,

Do you have the vendor as one of your favorite vendors?

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Arvanor ( ) posted Tue, 01 March 2011 at 11:37 AM

No. I received an email with the "hint" that the vendor had a new product. It is the 2nd time that this happened with the same vendor as sender of the email. As i remember this ist not allowed and if it happens a 3rd time i will sent an official protest. I don't need this kind of info. I f i like a product i will certainly buy it but and therefore i don't need this kind of action.

If by my life or death I can protect you, I will!


KristiS ( ) posted Tue, 01 March 2011 at 11:41 AM

Can you please send me a site mail and provide me with the username of the vendor that keeps site mailing or emailing you?

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Arvanor ( ) posted Tue, 01 March 2011 at 12:01 PM

I sent you a mail.

If by my life or death I can protect you, I will!


KristiS ( ) posted Tue, 01 March 2011 at 1:06 PM

Thank you, I will check it as soon as can : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


byheart ( ) posted Wed, 02 March 2011 at 3:15 PM

unusual since I'ce never had this happen . . . I only get emails on new stuff about the vendors listed as my favorites and I see you have one favorite, so if that's the vendor in question, that's why you are getting the emails . . .

I just wanted to mention this in case you didn't realize you do get those emails on the vendors listed as favorites . . . cause I didn't know about it when I started marking favorites . . .


gypsyangel ( ) posted Fri, 18 March 2011 at 12:48 AM

You should just ask the vendor to quit mailing you...that's what I've done when that has happened and they were really good about it.



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