Here is the crash problem detail from "poser Pro Executable file has stopped working"

I have tried removing preferences to no avail and this is a brand new install over a clean install of Windows 7:

Problem signature:  Problem Event Name: APPCRASH  Application Name: PoserPro.exe  Application Version: 8.0.3.11916  Application Timestamp: 4c3fa772  Fault Module Name: PoserPro.exe  Fault Module Version: 8.0.3.11916  Fault Module Timestamp: 4c3fa772  Exception Code: c0000005  Exception Offset: 00000000008550be  OS Version: 6.1.7600.2.0.0.256.48  Locale ID: 1033  Additional Information 1: 2a50  Additional Information 2: 2a501bdf137128687defadd3420f1140  Additional Information 3: f198  Additional Information 4: f1983bd579fb70a368d82eb16b5b3476

Can anyone give me some hints or where this has been solved before?

Thought it was just me.

Something broke something else somewhere.

I'm trying to think what has been updated lately.

And my crashes are not doing any one thing in particular.

Yes my crashes are also hangs that don't resolve sometimes caused by random actions like render, delete figure, but the message Poser pro executable file has stopped working was an out and out crash.

Here is the app hang message that just happened when I tried to delet the figure that appeared from factory preferences after just trashing preferences yet again:

Description:  A problem caused this program to stop interacting with Windows.
Problem signature:  Problem Event Name: AppHangXProcB1  Application Name: PoserPro.exe  Application Version: 8.0.3.11916  Application Timestamp: 4c3fa772  Hang Signature: cb9c  Hang Type: 32  Waiting on Application Name: rundll32.exe  Waiting on Application Version: 6.1.7600.16385  OS Version: 6.1.7600.2.0.0.256.48  Locale ID: 1033  Additional Hang Signature 1: cb9c8f8f282be10f55e296161c75cdd1  Additional Hang Signature 2: 41bc  Additional Hang Signature 3: 41bc7c8c30d2a745f35ae0b3902f0cff  Additional Hang Signature 4: cb9c  Additional Hang Signature 5: cb9c8f8f282be10f55e296161c75cdd1  Additional Hang Signature 6: 41bc  Additional Hang Signature 7: 41bc7c8c30d2a745f35ae0b3902f0cff

BTW Renderosity support just sent me a cut and paste standard reply then waited 5 days and closed out the problem ticket as "solved" - Oh and they basically say don't send us error reports or dumps -  it will disqualify your ticket. Some support!!!

Why are you trying to get support for Poser from Renderosity? Smith Micro is who you should be talking to for support.

I'm running Pro 2010  on win 7 32 bit. I can consistently reproduce the apphang error with high render settings. Once poser uses all aval memory it just hangs.

I am in parallel but they just post cut and paste you jump through hoops requests. This might explain the hang except I continously reduced render settings to draft quality and low dimensions and still get the render but then it flips into hang mode. Then there is the APPCrash shown above which happened quite at random. I gave Smith Micro all they asked for down to the serial number of my underpants - but I don't hold out much hope of help from previous experience from that source.

Do you, by any chance, have Goodle Chrome installed? I found this to be the source of a number of my mysterious hangs and glitches. Deleting it and re-installing IE fixed it. Worth a try if this is your situation.

Hmm.

CHROME.

I just did install the latest version...

HMMM...

So basic wiz - I de-installed Chrome and went back to Microsoft Explorer (Ughh) and (fingers crossed) Lo and behold 10 hours later Poser Pro is humming along like it should without crashes. So onnetz - there's your answer I ask the poser community because they actually know more about what's actually happening than Smith Micro. I'll report back if the seeming fix doesn't hold up.

Glad you hopefully got it worked out. Renderosity support and the Poser community at Renderosity are two different things.

I used to like google until they started with all the ads and that damn toolbar.

Ugh.. I saw this and thought I was the only one.  I love Google Chrome as a browser, so this sucks that there would be this issue.   

Even deleting Andy out of the start up scene will crash mine sometimes.  Really awful problem when you love the browser but it's causing such a headache.

PP2010 and Chrome work together no probs for me - very stable.

DAgrant and cspear - maybe this is a Chrome + Windows 7 issue - are you both running Windows 7? The delete Andy at startup also happens to me.

I'm running Windows XP 64 Bit. Chrome worked for me for a long time, then (I suspect after an automatic update) all of a sudden I get all this bizarre business.

Key is  I bet cspear isn't running Windows 7?

Quote - Key is  I bet cspear isn't running Windows 7?

have you read his signature?

where it says

"

Windows 7 x64 - Intel Core i7 940 - 12Gb RAM

PoserPro 2010 (SR1) - Units: Metres

Photoshop CS5 Extended (64-bit)

System Colour Profile: Custom (based on AdobeRGB)

" ?

Right well that blows that theory. So in a complete jam with Poser and W 7 - crashing BSOD and black screen. I have clean installed W 7 and P Pro twice - random crashes of the App and the Operating system. I've just about had it.

if your getting BSOD's on a clean installed W7, then you have some issues anyway, trust me. I'd go over your system with a fine tooth comb, the drivers, hardware etc.

I'm running Win 7 and 64 bit poser 2010 pro, yes.  I don't crash to blackscreen or anything, what happens is Poser just stops responding, and I have to use the task manager to kill it.  Sometimes it just stops and then closes on its own.  Either way very frustrating.

Thinking of going back to Firefox .. :P

I have win7 pp2010, 64 bit.  I get crashes when trying to cancel out a render, hang hang hang, render?  Wha?? hmm. cancel again, hang hang hang. program not responding.  dont click it too many times, or it just closes.  Frustrating and annoying. I never had these issues with p6 or 7.

I have that happen sometimes too LZY724.  I hit cancel once.. then just sit and hold my breath while it decides if it will stop, or close.  Saving stuff constantly has been my best friend of late.

I've learned that too DA... save, save, save. LOL.  Still its frustrating, and honestly, I hate the floating library thing, really adds to my time.  I dont have 2 or 3 screen like some folks... so having to flip back and forth is really grating on my last nerve.

lets not confuse a crash with a BSOD tho. a BSOD is a lot more serious.

Oh definitely Magnus, these are just crashes, not BSOD.

a little off topic, but I bought Shaderworks advanced library and going to see if I like that.  I actually have another screen, maybe I should see if I can get it going too somehow, then I can put my library out there  heehee

Quote - lets not confuse a crash with a BSOD tho. a BSOD is a lot more serious.

sorry, what does that mean?

"BSOD" = Blue Screen of Death

when windows completely fails. rare now in Win7, and is usually caused by bad drivers or bad hardware.

a crash for say poser simply means posers gone and screwed up, but Windows carries on working (as it should).

oooh, that. LOL. no, none of that, just cant seem to cancel renders, specially when using idl.  which I dont understand either.  everything is white, white white. LOL. I prefer fantasy colors. though I have spit out a few that got some realism.  Guess I have to start looking for good light sets.

My Poser used to hang ALL the time-- it was insane. I uninstalled, updated, restarted, and nothing helped. Turns out it was Flash. Uninstall Flash and use Firefox (not Chrome) while running Poser. Chrome has its own Flash and 2 copies of Flash conflicts with Poser (since Poser is running its own version of Flash).

Ohhh.. and suddenly it makes sense .. 

I'll try that for sure  :)

I thank heaven for this thread, it explained why my PoserPro 2010 kept hanging up and removing Chrome fixed it. :)

I for one am happy he did ask this question here.

I dont use Chrome, so not sure what my issue could be.  I dont get lots of crashes, I try to be careful when cancelling. LOL.

It seems to me that it is, indeed, a conflict between Chrome and Poser. However, try just not having Chrome open when running Poser... I tried this before uninstalling the browser, and everything's fine! I closed Chrome, booted Poser and all was good. I closed Poser, booted Chrome, then booted Poser and it crashed.

I wonder, if there are two different versions of Flash, is there no was we can make both Poser AND Chrome use the same version? I often chat to friends on Facebook, or, more importantly, watch YouTube videos, while Poser is rendering a big scene. This has worked well, in the past, but I can't run Chrome at all now, while Poser is running. I said "more importantly" because whenever I try to watch streaming videos on IE or Firefox, it lags like a right sod. I've heard that this is down to the versions of Flash those two browsers use. Why can't we just make everything use the same ruddy version? It'd save a whole bunch of bald spots on heads!

[/rant] :P Thanks all, and special thanks to OP for this topic, very important!

I would make more sense, wouldn't it?