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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Problem with items already purchased

misthemes opened this issue on Apr 10, 2011 · 5 posts
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misthemes ( ) posted Sun, 10 April 2011 at 10:44 AM · edited Tue, 29 October 2024 at 5:24 PM

Hi,

I have a little problem with products already buyed : some of them can go in my cart when I click the button  "Add to cart" without any warning already purchased product.

I do not know how long the problem existed. Can you fix this problem?

Thank you very much and have a great sunday !

Regards,

 

Misthemes

StaceyG ( ) posted Sun, 10 April 2011 at 11:25 AM

Can you be more specific on a product that you were able to add to your cart that you had already purchased so I can research further?

 

Thank you

Stacey

misthemes ( ) posted Sun, 10 April 2011 at 11:51 AM

Kindred for V4 and 2 other few weeks ago but I do not remenber which...

I discovered this problem by accident because I could not remember if I had Kindred. Fortunately I do an Excel file of the products purchased and in doubt I have consulted it. The first time I thought it could be a temporary fault.

I have not tested all puschased products : it would be too long! ;)

Thank you !

(Sorry for my bad English)

StaceyG ( ) posted Sun, 10 April 2011 at 12:33 PM

If it happened a few weeks ago that was due to the grab bag promotion and the warning message having to be turned off during that. I thought you meant it happened like in the last day or two but I'm thinking now it was during that grab bag. The warning has been turned back on since the promotion ended so let me know if you have this problem from this point on.

misthemes ( ) posted Mon, 11 April 2011 at 1:32 PM

Thank you very much Stacey !

Have a wonderful week.

Regards,

Misthemes

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