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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 01 1:59 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: What a deal Weds gave duplicate item.


Natolii ( ) posted Wed, 13 April 2011 at 5:58 AM · edited Sun, 02 February 2025 at 4:53 AM

Order #: 111931106

I received a Luxury Reception Hall as the Free Item. Problem is I already Purchased this item when Ratracer was still a vendor.

Luxury Reception Hall furnitureless (Poser 5) ratracer 1 $6.37 282504 01/27/05

 

THis promotion would be fine, had a number of people not made Previous purchase of Item before Renderosity purchased them. The System needs to make sure you do not already have the item.

It disappointments that I already paid for this item and now receiving it as a free gift. Makes me not want to participate further


KristiS ( ) posted Wed, 13 April 2011 at 10:51 AM

Hello,

I am sending you a site mail right now : )

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Natolii ( ) posted Thu, 14 April 2011 at 4:42 PM

Okay, Sent a response over 24 hrs ago...

Any updates?


Natolii ( ) posted Thu, 14 April 2011 at 6:27 PM

Okay, Check my e-mail, having expected a Site mail and got the notice there...


KristiS ( ) posted Fri, 15 April 2011 at 9:58 AM

Thank you, I have responded to the site mail : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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