I was curious I recieved a Vue program item for my grabbag item,I don't own Vue & can't afford to buy the Vue program.Can it be exchanged for a poser or daz item? if not can it be removed from my things? i'll never download it as I can't use it. thanks

Rose

it was this order # 111931186  & this item  http://www.renderosity.com/mod/bcs/index.php?ViewProduct=75374

I had the same thing happen as I received an item for Lightwave. I contacted Renderosity by going to 'About Us' and in the dropdown to 'contact us'. I am hoping I will hear something to correct this soon.

HeatherT

yep i see they have same copter for poser so i hope they can be of help. i didn't think about using the about us area.

Oh dear I tried again and this time I have an item for Vue and I do not have Vue so I will send another email - arrrgh!

oh wow

Hi HeatherT and Guardian_Angel_671,

I have responded to the emails you sent to store@renderosity.com.

Thank you both and have a great day!

That is such wonderful service. I am extremely impressed and happy

Thanks Kristi
 
 

You are very welcome : ) I am so glad I could make you smile : )

Have a fantastic day!!!!

thanks:) i'll respond to the email after i get these kittens fed lol

Sonds good : ) Awww, I love kittens!

I sent my response :) yep 1 have 3 kittens at moment.for a bit i thought mom quit feeding them,but she stills does.she's just picky bout where she'll feed at lol.

I have just responded to your email : ) So precious : )

the WTD Grab Bag did not work for me.

how can I get the 0,01$ for this item in my order to place it?

Can You help me?

kind regards

karin

I responded to your FAQ question. You have to add the Grab Bag product to your cart along with whatever else you are purchasing for 5.00 or more in order to get your free item. 

Here is a link to the grab bag product but remember you have to purchase a regular item from the Marketplace for 5.00 or more.

http://www.renderosity.com/mod/bcs/index.php?ViewProduct=85985

Thank you

Had the same issue that several others had with a Vue product being randomly pulled... sent email with the details, er 2 actually since I was a dunce and didn't include the order number on the first one...

Thanks everyone! I have now downloaded my two products sent as a gift and I am very happy. Keep the good times rolling!

Nachtwolfe, I will send you a sitemail : )

Great to hear HeatherT : )

Wow, I just had another Vue product kindly replaced and it is The Dark Mistress.

These people really do look after us.I am so thrilled. It is a great bit of fun getting the grabbag mystery surprise and then be able to have the ones you can't use replaced because you dont have the program.
All the RPublishing products are great and also tried and tested, so you know it will be a good product.

Cheers to all
HeatherT

Quote - I responded to your FAQ question. You have to add the Grab Bag product to your cart along with whatever else you are purchasing for 5.00 or more in order to get your free item. 

 

Here is a link to the grab bag product but remember you have to purchase a regular item from the Marketplace for 5.00 or more.

 

http://www.renderosity.com/mod/bcs/index.php?ViewProduct=85985

 

Thank you

Thanks for Your help. I tried this all without luck. Now Grab Bag it`s over and there rests

2 invoices unpaid from trying.

kind regards

karin

Glad you had fun HeatherT : )

Enjoy your products and have a wonderful day!

Steppi2002, would you like me to delete the 2 unpaid orders?

Thank you and have a nice day!

Quote - Steppi2002, would you like me to delete the 2 unpaid orders?

Thank you and have a nice day!

 

O yes, it will be very fine, if You can do this for me.

Thank you so much

karin

Hello,

I have deleted the two unpaid orders for you so you will no longer see them on your account.

Thank you and have a nice day!