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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 4:37 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: downloading "pending" after order confirmation

Roxam opened this issue on Jun 02, 2011 · 3 posts
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Roxam ( ) posted Thu, 02 June 2011 at 11:15 PM · edited Fri, 09 August 2024 at 1:56 PM

order#111954211

 

Everything proceeded as usual until I went to my account after getting the order confirmation, and could not download products--- marked unpaid and downloads pending...

?

Thank You for your help with this.

"Roxam"

 

GRA ( ) posted Fri, 03 June 2011 at 3:23 AM

I've just had the same problem Order #: 111954302

KristiS ( ) posted Fri, 03 June 2011 at 9:28 AM

Hello,

I have verified your payments and marked both your orders as paid so you can download your products.

Thank you and have a nice day!

 


Kristi

Community Relations Specialist

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