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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Problem with order # 111957238

Tessalynne opened this issue on Jun 07, 2011 · 4 posts
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Tessalynne ( ) posted Tue, 07 June 2011 at 5:15 PM · edited Thu, 21 November 2024 at 5:12 PM

Placed my order, paid by credit card, not the first time I've used the card here, got no error message, said order was complete and gave me order number, credit card reflects charge for order, my account shows order as unpaid and downloads pending.

 

Help please.

KristiS ( ) posted Wed, 08 June 2011 at 9:25 AM

Hello,

I was able to verify your payment and mark your order as paid.

Your downloads are available to you know.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Tessalynne ( ) posted Wed, 08 June 2011 at 7:50 PM

Thank you.

KristiS ( ) posted Thu, 09 June 2011 at 8:49 AM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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