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Subject: Viewing Account Item List problem

PilotHigh opened this issue on Jun 27, 2011 · 12 posts
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PilotHigh ( ) posted Mon, 27 June 2011 at 12:19 PM · edited Thu, 28 November 2024 at 7:01 AM

file_470248.jpg

I'm having the same viewing problem as in the Galleries. The adverts on the right side are covering up the Update column so I can't read it.

StaceyG ( ) posted Mon, 27 June 2011 at 1:10 PM

Okay let me check with the techs. Is this a certain browser or any that you've tried?

nruddock ( ) posted Mon, 27 June 2011 at 1:15 PM

As there's no custom stylesheet option for the MP pages, we'll have to wait for Rendo to get round to fixing the layout.
Breath holding not recommended 😉

PilotHigh ( ) posted Mon, 27 June 2011 at 1:16 PM

This is Firefox 3.6.18 on a Mac. I don't use any other browser.

StaceyG ( ) posted Mon, 27 June 2011 at 1:43 PM

Okay I just tried it with every browser I have (IE, FF 3, FF4 on coworkers computer, Chrome) and didn't see the page like that at all. 

 

I'm gonna log in as you on Debbie's Mac and see what happens in FF

 

 

Stacey

PilotHigh ( ) posted Mon, 27 June 2011 at 1:52 PM

StaceyG when you get to that page click on the UPDATED column.

StaceyG ( ) posted Mon, 27 June 2011 at 1:52 PM

Okay definitely a problem on all Macs as we tried it on a few in the office and regardless of the browser, we had this same problem. PC seems to be fine.  They are looking into this and I'll let you know when you can try it again.

PilotHigh ( ) posted Mon, 27 June 2011 at 1:57 PM

Thanks Stacey

nruddock ( ) posted Mon, 27 June 2011 at 2:54 PM · edited Mon, 27 June 2011 at 2:59 PM

Quote - PC seems to be fine.

It broken on PC's as well. Whether or not someone has this problem depends on the width required to accomodate the various bits of info, and therefore on exactly what's in the list of items (someone may lucky and only have items that have very short filenames).

The only real fix is to change the way the HTML is structured and sized (i.e. allow the table to expand to fill the screen rather than being a fixed width).

A temporary fix would be to not display some of the less useful columns ("Qty" and "Shipped") and move the "Updated?" column to the the left of the "Download" column.
Combing this with a limiting of the number of characters in the text of the download link might just bring the width of the table down sufficiently to stop the overflow overlapping with the righthand menu.

A less aesthetically acceptable alternative would be to use either overflow:scroll or overflow:auto

Lzy724 ( ) posted Mon, 27 June 2011 at 5:09 PM

I have this issue myself, noticed it yesterday.  I use FF and PC on my end.



StaceyG ( ) posted Mon, 27 June 2011 at 7:04 PM

Okay thanks for the info. We could not replicate it on any of our PCs on any browsers but could on our Macs.

 

I'll pass this on to the techs

 

 

Stacey

nruddock ( ) posted Mon, 27 June 2011 at 8:00 PM

Quote - Okay thanks for the info. We could not replicate it on any of our PCs on any browsers but could on our Macs.

It's really not a browser or OS issue, it's a fundemental problem of the way the HTML is structured and sized; the cause of the problem is exactly the same as for the cause of the problem the galleries and forums were suffering last week.

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