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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 05 10:48 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Reset Download Limit

canal opened this issue on Nov 03, 2011 · 4 posts
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canal ( ) posted Thu, 03 November 2011 at 1:25 AM · edited Mon, 15 July 2024 at 8:27 AM

I received 2 download limit errors for products that I haven't downloaded yet. Please reset my limit for the order#112030736
Thanks

Debbie M. ( ) posted Thu, 03 November 2011 at 9:45 AM

Hi,

I've reset your downloads.  Please be sure to disable any download accelerators as they do not work with our system.

Let us know if you continue to have problems.

Debbie M.

canal ( ) posted Thu, 03 November 2011 at 10:53 PM

Thank you

Debbie M. ( ) posted Fri, 04 November 2011 at 9:14 AM

My pleasure :)

Debbie M.

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