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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 2:25 pm)

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Subject: Refund please ...

3Dpixi opened this issue on Jan 04, 2012 · 10 posts
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3Dpixi ( ) posted Wed, 04 January 2012 at 3:39 AM · edited Tue, 21 January 2025 at 6:18 AM

Yesterday I purchased the Digital Tailor Stockings Part 1 by Fugazi1968 ...
But unforunate I can not open/view any of the tutorial video's on my Mac.
So I would like to have my money a. $10.00 back 'cause this way it's absolute useless to me.

Ordernr. 112067017

Thanx..

Peggy
a.k.a. Pearl3D

The Digital Tailor starters pack works fine ..
So I am happy with that :) 

KristiS ( ) posted Wed, 04 January 2012 at 9:03 AM

 Hello,

You will need to contact the vendor directly for the approval of a refund.

To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.

Site mail requires only the vendor's username.

Please allow 3 full business days for a response.

If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

3Dpixi ( ) posted Wed, 04 January 2012 at 10:37 AM

Thank you for the reply Kristi .. I will do that.

KristiS ( ) posted Wed, 04 January 2012 at 11:07 AM

You are very welcome..have a great day!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

3Dpixi ( ) posted Wed, 04 January 2012 at 3:09 PM

Hi Kristi,

John pointed me out to a plug-in for the Mac and everything works perfect now ...
YEAH ... Let the learning begin!!!

Just wanted to let you know everything is solved now.

Thanx again ... Wishing you a great day and a fabulous creative year ;o))

Hugs
Peggy 

KristiS ( ) posted Wed, 04 January 2012 at 4:29 PM

Hey Pearl, the vendor requested a refund for you in another thread so I issued it.

Sorry as I did not see your post before hand:(

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

3Dpixi ( ) posted Wed, 04 January 2012 at 4:34 PM

Hi Kristi ...

I told him he didn't need to but he wanted to do it anyway because of the start up trouble I had ... he's just too kind :o))

KristiS ( ) posted Wed, 04 January 2012 at 4:37 PM

He is very kind..I am glad he helped you get it working :)

Have a great day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

3Dpixi ( ) posted Wed, 04 January 2012 at 4:42 PM

Yep ... I already started :)

KristiS ( ) posted Wed, 04 January 2012 at 4:45 PM

Well, have lots of fun :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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