Sun, Nov 24, 7:14 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Some purchased items not showing up in Account anymore!


McGrandpa ( ) posted Sat, 31 March 2012 at 9:44 AM · edited Sun, 24 November 2024 at 4:32 PM

I guess I could look through each of my orders, the items definitely should be in those.  It is far easier to, for instance, download lost items for each vendor.  So I like to use Itemized View then select the vendor and DL all their stuff I've bought at one time.  I've just noticed that not all items will show up in that view for some vendors.   Like I know I've bought Sira Black but it isn't showing up anywhere at all.   There are other items that I can search for in my account and it shows up in the search but not its vendor listing.   Blackthorn Rose and Cyrene did that.   Though now Cyrene does show in the vendor list.   Any way to get ALL my files to show up?

Thanks!

My 66th Birthday PC Build (July 1, 2020) :  named BadMoonRYZEN!, W10Pro x64, Octal Core RYZEN7 X3700 4.05 GHz, 64GB DDR4 RAM, GeForce RTX 3060 - 12GB GDDR6, PP2014, PP 11, P12, PS-CS4 Extended & Vue 2024.

McG.


infinity10 ( ) posted Sat, 31 March 2012 at 10:15 AM

Files for vendors who have moved away from Renderosity do not appear in my purchase history.  Could be in your case as well, perhaps ?

Eternal Hobbyist

 


StaceyG ( ) posted Sat, 31 March 2012 at 10:58 AM

The blackthorn rose is now an Rpublishing product as it was sold to rpublishing so look under the vendor Rpublishing and see if it's there.

The Sira Black I don't show under your purchase history here but this product was also through content paradise way back then with our product syndication so I'm wondering did you purchase it that way?

 

 

Let me know

 

Stacey


McGrandpa ( ) posted Sat, 31 March 2012 at 2:34 PM

Stacy, I don't remember.   It was quite a long while back.  I'll see if it's in my old history at S-M.

Wow, talk about the Way Back Machine!   I don't see 'Sira' or even Rhiannon in 8 full pages of orders from the old CP account.   There are a bunch of  'partners' listed and Renderosity items.   No Sira Black there though.

I have it installed, and I know I paid for and downloaded it, presumably from Renderosity.  I've downloaded all my account orders.  I'll search for it on my hd.

All my old purchase downloads were/are on an old external ethernet drive.  Everything on it up and vanished about 18 months ago.  I just learned the data is intact but it's a LINUX format.  Or rather Linux does see the data.  So I'll have a chore ahead of me yet to recover over 200 gigs of saved files.  

Anyway, I'm sure I did buy Sira Black.  Just not positive where.  RDNA and DAZ never had it, so that's out.  And the only possible stores are those, CP and Renderosity.

I'll get back with you on the orders.  Thanks Stacy!

Michael

My 66th Birthday PC Build (July 1, 2020) :  named BadMoonRYZEN!, W10Pro x64, Octal Core RYZEN7 X3700 4.05 GHz, 64GB DDR4 RAM, GeForce RTX 3060 - 12GB GDDR6, PP2014, PP 11, P12, PS-CS4 Extended & Vue 2024.

McG.


StaceyG ( ) posted Sat, 31 March 2012 at 6:51 PM

That is a blast from the past huh? lol

 

Let me know:)

 

Stac


McGrandpa ( ) posted Sat, 31 March 2012 at 7:17 PM

Well, I can think of two other possibilities.    Back 'when', there were some vendors that would put little 'treats' in their readme's.   "You got this far SO email me for x,y or z!    Or, they'd have a 2-Fer sale or the like.   Buy any 2 and get one of your choice free.   I'm not sure Rhi did that, but it's a possibility.   And if it is either of those, then I'm barking up the wrong tree looking for it in any store account.   My brains ain't  young any more and the meds ain't helping memory out any either!   LOL!  I just can't remember which or what it was!

Looks like I'll have to get the data off that other HD to be sure.   I never did so good with Linux though!  Argh.

Thanks for your time Stac!

Michael

My 66th Birthday PC Build (July 1, 2020) :  named BadMoonRYZEN!, W10Pro x64, Octal Core RYZEN7 X3700 4.05 GHz, 64GB DDR4 RAM, GeForce RTX 3060 - 12GB GDDR6, PP2014, PP 11, P12, PS-CS4 Extended & Vue 2024.

McG.


StaceyG ( ) posted Sat, 31 March 2012 at 9:22 PM

I will be talking to Rhi next week and I can ask her to see if she remembers:)  That is a good possibility as I know she is a vendor that does stuff like that

 

 

Stac


McGrandpa ( ) posted Sun, 01 April 2012 at 7:05 AM

It's people who did 'stuff like that' that cemented a loyal bond with me.   Every where I've gone in the 3D world there have been people like this.  Friendly, kind, generous and always willing to give their hand in help.   I try to follow their example, and fall down on it quite a bit.  But I get back up.  And I go on again.  Cause there's a hand, ready to help me up.  :)

 

GOOD Morning!  :biggrin: 

My 66th Birthday PC Build (July 1, 2020) :  named BadMoonRYZEN!, W10Pro x64, Octal Core RYZEN7 X3700 4.05 GHz, 64GB DDR4 RAM, GeForce RTX 3060 - 12GB GDDR6, PP2014, PP 11, P12, PS-CS4 Extended & Vue 2024.

McG.


StaceyG ( ) posted Sun, 01 April 2012 at 11:04 AM

:)  I agree 

 

I've had my coffee so I can now say GOOD MORNING heehe


McGrandpa ( ) posted Sat, 07 April 2012 at 10:08 PM

PING StaceyG - ok I now have all my Long Lost Files rescued via LinuxMIINT 12 Gnome and it's very useful file system and drivers.   Which had no problem reading the older Linux format Buffalo used and no problem reading/writing to Win 7's NTFS format.  Ha!  Windows won't see any Linux nuthin!   200 gigs of stuff found and copied over to a spare NTFS drive.  Back in Windows now where I know my way around.  Whew!

The Sira Black files aren't named the same way they are in our downloads here.   Most likely, Rhi sent them like I thought.  But I definitely do have them, so this entire thread needn't have happened I guess.   But I appreciate your help getting things figured out!

Mike

My 66th Birthday PC Build (July 1, 2020) :  named BadMoonRYZEN!, W10Pro x64, Octal Core RYZEN7 X3700 4.05 GHz, 64GB DDR4 RAM, GeForce RTX 3060 - 12GB GDDR6, PP2014, PP 11, P12, PS-CS4 Extended & Vue 2024.

McG.


StaceyG ( ) posted Sat, 07 April 2012 at 10:19 PM

Oh great news!!! Glad you got it all worked out:)

 

 

Have a good Easter!

 

Stacey


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.