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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Unable to Download

sapphy opened this issue on Apr 01, 2012 · 3 posts
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sapphy ( ) posted Sun, 01 April 2012 at 7:48 PM · edited Mon, 18 November 2024 at 8:28 AM

Hello, can you reset my order #112110856? I have tried to download these items but my internet connection keeps timing out. Now I get the message that my downloads have been exceeded.

TinaK ( ) posted Mon, 02 April 2012 at 2:05 PM

I have reset your downloads.  Please let me know if you have any problems.

 

Thank you for shopping at the MarketPlace.

 

Sincerely,

Tina K

Renderosity Admin

Tina Kaylor

Community Manager

sapphy ( ) posted Mon, 02 April 2012 at 2:08 PM

Thank you very much.

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