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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order #: 112132986 and 112132987


Silvia13 ( ) posted Mon, 14 May 2012 at 11:18 AM · edited Wed, 20 November 2024 at 3:23 AM

There are 2 Order-Numbers for 1 product.

The download is pending, but I paid per PayPal already.

Please regulate this.

Thank you.


TinaK ( ) posted Mon, 14 May 2012 at 11:50 AM

Hi Silvia,

I will resolve this issue.  I will let you know when it is completed.

Just wanted you to know I have received it and I am working on it.

 

Thanks

TinaK

Tina Kaylor

Community Manager


TinaK ( ) posted Mon, 14 May 2012 at 2:53 PM

Hi,

I have marked 112132987 as paid and deleted 112132986 from your account.

 

You should be ready to now to download.

 

Thanks

TinaK

Tina Kaylor

Community Manager


Silvia13 ( ) posted Mon, 14 May 2012 at 3:26 PM

Thank you very much.

 


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