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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Orders reset please

Valentin3D opened this issue on Jun 07, 2012 · 4 posts
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Valentin3D ( ) posted Thu, 07 June 2012 at 7:17 PM · edited Thu, 31 October 2024 at 6:26 PM

Hi,

would you please reset download for the following items on my account?

KiriTe Hair II fabiana                         order #111753738
Essentials Vol1 - The Floors fabiana order #111802292
SEA - Water and Air fabiana              order #111825608

 

Thank you very much!

Val

TinaK ( ) posted Fri, 08 June 2012 at 9:22 AM

Hi Val,

I have reset all of your downloads.

 

Have a great weekend.

TinaK

Tina Kaylor

Community Manager

Valentin3D ( ) posted Fri, 08 June 2012 at 9:47 AM

Thank you Tina, you are the best!

halfpint30 ( ) posted Mon, 11 June 2012 at 1:20 AM

Unfortunetly my computer fried and I lost all of my downloads even the ones I had backed up on my secondary drive.  I have been redownloading my purchases and I have hit several over several different orders that say I have no more downloads is there anyway I can get all my downloads reset so I can get them all redownloaded?

 

Thank You For your time :)

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