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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 06 3:49 pm)

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Subject: Order # 112149955 still pending despite being paid via Paypal

cymbidium opened this issue on Jun 18, 2012 · 3 posts
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cymbidium ( ) posted Mon, 18 June 2012 at 9:21 AM · edited Sat, 11 January 2025 at 12:51 AM

Hi there! 

Seems I have a problem with this order, which was placed earlier today and paid instantly via Paypal.  Downloads are still 'pending' and order is marked 'unpaid', despite the fact I received the email confirming payment from Paypal immediately.  Could someone please look into this for me - can't wait to play with my goodies....:)

Thanks in advance!

StaceyG ( ) posted Mon, 18 June 2012 at 10:04 AM

Hello

 

I have confirmed your paypal payment and marked your order as paid:)

 

Thank you
Stacey 

cymbidium ( ) posted Mon, 18 June 2012 at 12:13 PM

Thanks so much Stacey - just noticed that the confirmation email had come through and I've downloaded. ;)

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