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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

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Subject: Order 112154873 not updated

Scharmers opened this issue on Jun 28, 2012 · 4 posts
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Scharmers ( ) posted Thu, 28 June 2012 at 2:39 PM · edited Mon, 28 October 2024 at 10:40 AM

Hello folks,

My order summary appears as follows:

Order Summary

Order #: 112154873 Date:06-28-2012 Status:Unpaid, Unshipped

But I paid this with PayPal, Receipt No: 1166-7031-7288-6373.

Looks like there is a disconnect between PayPal and your ordering software, since I can't download what I purchased.  Please authorize the downloads when possible.

 

Thanks!

KristiS ( ) posted Fri, 29 June 2012 at 12:21 AM

This order is being reviewed by paypal and as soon as paypal is done reviewing the transaction, your order will be marked as paid and your downloads will be available.

Thank you and have a nice weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

TinaK ( ) posted Fri, 29 June 2012 at 3:35 PM

Hi,

Your payment has been verified and your order is marked as paid.

 

Thanks

TinaK

Renderosity Admin

Tina Kaylor

Community Manager

Scharmers ( ) posted Fri, 29 June 2012 at 3:42 PM

Yep, we're good.  Thank you.

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