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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: Order 112217142

Graphixa opened this issue on Oct 29, 2012 · 4 posts
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Graphixa ( ) posted Mon, 29 October 2012 at 6:08 AM · edited Sat, 23 November 2024 at 10:01 PM

Hi,

 

just order SickleYields Dress Pants for M4H4 and during the PayPal process, PayPal kicked me out, resulting in me making two payments of $6.74 to you. Also at this moment in time, I don't seem to be able to download the item, as my account still ists it as unpaid.

So would it be possible to:

  1. Have a refund for the second PayPal payment?

  2. Have access to the download of the item please?

Thanks in advance,

Lee.

Graphixa ( ) posted Mon, 29 October 2012 at 6:45 AM

Hi,

 

a quick update.  The download is now available, but my PayPal account still shows that I have paid you twice.  Can you please check.

 

Cheers,

 

Lee.

TinaK ( ) posted Mon, 29 October 2012 at 8:52 AM

Hi,

I have issued a refund back to your Paypal account for the duplicate payment of your order 112217142.

Have a lovely day and let me know if you have any other problems.

TinaK

Tina Kaylor

Community Manager

Graphixa ( ) posted Mon, 29 October 2012 at 9:43 AM

Thanks Tina,

 

your a gem!

 

Cheers,

 

Lee.

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