And still cant access my goods for download this happened last week too i will paste numbers xxx

Order #: 112281206  2D38112614373093V

65G96955UA762500R

The other numbers are payment receipts ...

Hello,

   I have refunded your duplicate payment and your downloads are now available for your order 112281206. :)

When you make your PayPal payment how are you going about doing that-is it not processing and you have to go in and make the payment a second time? 

Thank you

AmandaC

Renderosity Admin

Hello ok i went in the first time paid, clicked on the link that takes you back into renderosity, went to my account, and the downloads were still not activated it said pending awaiting payment so i clicked the pay now thinking i had not paid, then paid and went into pay pal and saw i had paid twice this happened on my last purchase too. So i really dont know what is happening to be honest i pay using pay pal as i thought it was safer than using my debit card.

Tahnk you for your help and thank you for refund i think i am going to use my debit card next time hugs lou x

Bossie,

Just a note that sometimes there can be a glitch and it doesn't automatically mark the order as paid and all you need to do is contact us and we will confirm the payment and manually mark it as paid rather than going back into paypal thinking it's not paid. If you know you went on to paypal and made the payment then it's probably just the glitch that occurs with paypal not sending the info to our servers that creates the automatic mark as paid so just holler at us and we will get you taken care of:)

Ok Stacie i will do that next time im going to buy something now wish me luck lol hugs lou xxx