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Subject: Render reward not applied, but removed from my account!

donnena opened this issue on Mar 12, 2013 · 4 posts

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donnena ( ) posted Tue, 12 March 2013 at 9:45 PM · edited Sun, 02 February 2025 at 12:05 PM

Order Number 1122296044 totaled $24.53

Less 15% is 20.85.

Minus the 3.07 render reward is 17.78.

You Billed me for the 20.85!!!

But you tell me my Render Reward has been used!!!

Please refund me the 3.07.

if it is NOT possible to use more than one form of discount at any time, you need to make this very obvious.

Thank you

Andy Boys

Andy!

AmandaC ( ) posted Wed, 13 March 2013 at 10:54 AM · edited Wed, 13 March 2013 at 10:56 AM

Hello Andy Boys,

I am showing that these were applied to your order.

Here is the information:

Date: 2013-03-12 21:12:49
Card Type: VISA
Amount: $17.78

Date: 2013-03-12 21:12:48
Coupon Code: 031113B15P20
Amount: $3.68

Date: 2013-03-12 21:12:48
Gift Certificate Amount: $3.07

Please let me know if there is anything else I can assist you with.

Thank you,

AmandaC

Renderosity Admin

donnena ( ) posted Wed, 13 March 2013 at 6:50 PM

Thank you!!

Please Fix the system so the order confirmation is correct!!! More for your sake than mine!

Andy!

AmandaC ( ) posted Thu, 14 March 2013 at 9:25 AM

:thumbupboth:

You're very welcome!!

I hope that you have a wonderful day!