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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: How long does it take.....


kruse ( ) posted Tue, 18 September 2001 at 11:14 AM · edited Sat, 30 November 2024 at 9:30 PM

.... to see our products in the market-place? Dear redrosity-store-team We are freshmen in this subject. We made an upload yesterday and tonight and we are not sure, if the upload was succesful or not - some SQL-erros in the top - message ...received ok..... Please, just a short note how long it needs for checking our stuff and publishing it. Thank you Daniel + Matthias Kruse Germany


ClintH ( ) posted Tue, 18 September 2001 at 11:37 AM

Hi Daniel + Matthias Kruse, Welcome. It can take from 3-7 days for a product to get tested and released. 7 days is usually the maximum time ti will take. Clint Renderosity Administration

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



ClintH ( ) posted Tue, 18 September 2001 at 11:43 AM

I just checked the Pending section for the MarketPlace and didnt see any uploads from kruse in the last few days. Try to upload again. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



kruse ( ) posted Tue, 18 September 2001 at 12:34 PM

Hi Clint, we tried it again. This time just the message upload received okay appeared. Think we know where the problem was: We set a comma in the retail price instead of dot. Hope you got the files. Thank's for your quick response Regards Matthias + Daniel


ClintH ( ) posted Tue, 18 September 2001 at 1:26 PM

Yep - Looks like they made it this time. I show 2 products from kruse in Pending. Have a great day! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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