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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hi Daniel + Matthias Kruse, Welcome. It can take from 3-7 days for a product to get tested and released. 7 days is usually the maximum time ti will take. Clint Renderosity Administration
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
I just checked the Pending section for the MarketPlace and didnt see any uploads from kruse in the last few days. Try to upload again. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
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.... to see our products in the market-place? Dear redrosity-store-team We are freshmen in this subject. We made an upload yesterday and tonight and we are not sure, if the upload was succesful or not - some SQL-erros in the top - message ...received ok..... Please, just a short note how long it needs for checking our stuff and publishing it. Thank you Daniel + Matthias Kruse Germany