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Subject: Huh??? I can't upload an image to my gallery??

Lyne opened this issue on Jun 17, 2013 · 7 posts
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Lyne ( ) posted Mon, 17 June 2013 at 6:21 PM · edited Fri, 31 January 2025 at 8:49 AM

I get this message:

The file you uploaded violates one or more of the following specifications for this gallery section: min 100 x 100 / max 4000 x 4000 @ 512 kilobytes. Please adjust your file size and try again.

I am using CHROME and I can "go back" and all my info is still "set"...

but why on earth can't I upload an image that is only 227 KB, and it is 1472 X 980 pixels????  I know I am dyslexic, but really, it's not very big... is it???

I guess I will try again with IE... I just don't get it.. and NO I HAVE NO UPLOADED ANY OTHER IAMGES....I am a Prime member... but have NOT uploaded any at all in days! 

Life Requires Assembly and we all know how THAT goes!

Lyne ( ) posted Mon, 17 June 2013 at 6:34 PM

Nope, it's not just "chrome"... I can't upload it using IE8 either... I sat here and looked hard at the pixel size... to make sure it was not my brain.... I am fairly sure that 1, 472 is NOT bigger than 4,000!  It is just an image of my next freebie, I chose FreeStuff and Animals like I always do. sigh... really tired of all this dysfunction.

Life Requires Assembly and we all know how THAT goes!

TinaK ( ) posted Mon, 17 June 2013 at 9:25 PM

Hi Lyne,

I have reported your issue.  I tried to download and did not have a problem.

 

We will figure this out and be back in touch with you.

Tina Kaylor

Community Manager

Richardphotos ( ) posted Tue, 18 June 2013 at 8:53 AM

I am having the same problem, but after trying 2-4 times it finally uploads my picture

Lyne ( ) posted Tue, 18 June 2013 at 1:29 PM · edited Tue, 18 June 2013 at 1:38 PM

Hi Tina,

Tried to download? Do you mean UP load?  I am talking about uploading an image to the gallery...

Lyne

EDIT: it worked finally!!

https://market.renderosity.com/mod/gallery/index.php?image_id=2448929

Life Requires Assembly and we all know how THAT goes!

TinaK ( ) posted Tue, 18 June 2013 at 3:46 PM

Lyne,

Yes sorry I did mean upload.

 

I have had several say that they are having this same issue.  One said once they restarted their computer and tried again it worked for them.  That's a lot of work just to upload.

 

 

Tina Kaylor

Community Manager

TinaK ( ) posted Wed, 19 June 2013 at 10:22 AM

Hi everyone,

We had a couple of server boxes that seem to have a configuration problem.  Which is why it’s not happening all the time to everyone.

 

This issue has been corrected so please try again and let me know if you have any problems.

 

Thanks

Tina Kaylor

Community Manager

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