Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order#112380517

tblp117 opened this issue on Aug 20, 2013 · 4 posts

Back to Forum Print

tblp117 ( ) posted Tue, 20 August 2013 at 2:34 PM · edited Sun, 10 November 2024 at 2:53 PM

For the above order I went through the checkout a little too fast and did not use todays coupon offer as I intended :-(

Is there any chance of getting the order "reset" so I can take advange of the coupon ?

Thanks in advance

Tage

TinaK ( ) posted Tue, 20 August 2013 at 3:19 PM

Hi,

I can delete your unpaid order if you wish or you can go ahead and checkout and I will be glad to issue the refund back to your form of payment.

Let me know how you would like to proceed.

Thanks

Tina Kaylor

Community Manager

tblp117 ( ) posted Tue, 20 August 2013 at 3:56 PM

Hi Tina

Thanks for the quick reply :-)

Please go ahead and delete the unpaid order and I will proceed to make a new order before the deadline on the coupon :-)

Many thanks for your help :-)

Tage

TinaK ( ) posted Tue, 20 August 2013 at 8:40 PM

Ok I have deleted your unpaid order so you are free to reorder your products.

Please let me know if there is anything else I can help you with tonight.

Tina Kaylor

Community Manager