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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 4:37 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order numbers 112418791 and 112418792

Lacplesis opened this issue on Nov 08, 2013 · 3 posts
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Lacplesis ( ) posted Fri, 08 November 2013 at 9:10 AM · edited Sun, 18 August 2024 at 3:19 AM

Hello,

Looks like I may have double hit the confirm button or something and duplicated my order. Could someone could help me out with this. A credit to my account would be fine as I will surely purchase something at a later date.

Thank you

 

TinaK ( ) posted Fri, 08 November 2013 at 9:22 AM

Hello,

You are correct there was a duplicate order **112418792. ** I have issued a credit back to your credit card to this and I have also deleted the duplicate order from your account.

 

Please let me know if there is anything else I can help you with today or in the future.

Thanks for shopping the Marketplace.

 

Tina Kaylor

Community Manager

Lacplesis ( ) posted Fri, 08 November 2013 at 11:50 AM

Thank you for your quick reply.

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