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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Product refund?

Dimensionarium opened this issue on Dec 01, 2013 · 4 posts
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Dimensionarium ( ) posted Sun, 01 December 2013 at 9:54 AM · edited Thu, 14 November 2024 at 9:03 AM

In my rush to take advantage of the Black Friday coupon yesterday I included a couple of products that turned out to be for Daz Studio only and not Poser. I only use Poser, so would it be possible to return these products?

Tim

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Tim Rolands | Dimensionarium
dimensionarium.com

TinaK ( ) posted Sun, 01 December 2013 at 2:46 PM

Hi Tim,

Here is a link to our Refund policy:

http://www.renderosity.com/marketplace-refund-policy-cms-13100

 

I am sure if you contact the vendor they will be glad to give approval for the refund.

Please let me know if you have any problems with this process.

Tina Kaylor

Community Manager

Dimensionarium ( ) posted Sun, 01 December 2013 at 8:44 PM

Tina,

Thank you for your reply. I actually read that refund policy after posting, and I reached out to the vendor, who pointed me to Poser versions. Installed and looking good!

Tim

 

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Tim Rolands | Dimensionarium
dimensionarium.com

TinaK ( ) posted Mon, 02 December 2013 at 9:34 AM

Good news Tim.

Glad it worked out.

Tina Kaylor

Community Manager

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