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Subject: Ebot email


doarte ( ) posted Mon, 16 December 2013 at 11:35 AM · edited Sun, 21 July 2024 at 5:21 PM

Hi,

I have been receiving, as of this morning, many ebot@postoffic.renerosity.com &staff@renderosity.com  that have blank messages. 

I wanted to bring it to your attention in case other members were experiencing the same problem and to see if there was something you or I could do to correct it.

I look forward in hearing from you and thank you for your time and attention.

doarte

 


TinaK ( ) posted Mon, 16 December 2013 at 1:08 PM

Thanks

It has been reported and we have the techs looking into it.

Tina Kaylor

Community Manager


doarte ( ) posted Mon, 16 December 2013 at 1:16 PM

Thanks so much Tina, I really appreciate it. 

(*it seems as though all email from Renderosity that I receive, i.e. MarketPlace Vendor Product, Gallery Artists both comments and new posts, and notices on IM's are the areas that I have noticed may be the blanks on my email...if that helps the techs at all)

Enjoy the day, and stay warm on the frigid day here in NYC.

doarte


TLCDigitalArt ( ) posted Mon, 16 December 2013 at 1:19 PM

So glad to hear I'm not the only one getting this :) 


gillbrooks ( ) posted Mon, 16 December 2013 at 1:49 PM

I've been getting them too.  

Gill

       


CrazyDawg ( ) posted Tue, 17 December 2013 at 4:39 AM · edited Tue, 17 December 2013 at 4:42 AM

I have received 2 emails both from with the address from postoffice.renderosity.com and they both came with the same subject which was this (!!Spam).

Both emails had nothing in them just blank..

 

glad to see it's been reported, just wanted to add how the emails came to me.

I have opinions of my own -- strong opinions -- but I don't always agree with them.


 



MtnMist ( ) posted Tue, 17 December 2013 at 9:01 AM

I got the blank email from staff@renderosity.com  also.


TinaK ( ) posted Tue, 17 December 2013 at 9:43 AM

Thanks everyone for the great information.  They are currently working to pinpoint this issue.  

Has anyone received one today by chance?

 

Tina Kaylor

Community Manager


doarte ( ) posted Tue, 17 December 2013 at 12:15 PM

Hi Tina,

Thanks for working to pinpoint the problem.  So far I have received five ebot@postoffice.renderosity.com.

It did seem to clear up for a time yesterday afternoon, but returned this morning.

Thanks for all you do!

doarte


MarianneR ( ) posted Tue, 17 December 2013 at 12:42 PM

I received one about 20 minutes ago. It's the first one I got.


MtnMist ( ) posted Tue, 17 December 2013 at 1:16 PM

I've gotten five more ebot emails today but no gallery comment notifications, of which there should have been four so far.  I also received no notifications that there were replies in this forum.  Really weird postal events.  :)


MtnMist ( ) posted Tue, 17 December 2013 at 1:22 PM

Actually, I got seven today so far, including one that said newsletter.


RHaseltine ( ) posted Tue, 17 December 2013 at 2:44 PM

I've had two today, none previously - last one was half an hour ago.


TinaK ( ) posted Tue, 17 December 2013 at 4:10 PM

Our programmers tell me that they have identified the problem and this should be resolved but please let me know if you continue to receive them.

 

Thanks

Tina Kaylor

Community Manager


RodS ( ) posted Tue, 17 December 2013 at 8:14 PM

Had a couple earlier today, but they seem to be OK at the moment.

However, now I don't seem to be getting the gallery post ebots.. Haven't had one since early afternoon, and have noticed several posts by some of my favorite artists that I've not had ebots for.

Hope all the issues get sorted soon.

 

Thanks so much!

"I reject your reality and substitute my own" - Adam Savage


RodS ( ) posted Tue, 17 December 2013 at 8:25 PM

I just looked in my bulk mail folder and found 2 of the blank emails with "no subject" in the subject line.

Here's the full header if that will be of any help:

 

Received: (qmail 1944 invoked by uid 30297); 17 Dec 2013 19:02:57 -0000
Received: from unknown (HELO IMP) ([68.178.213.15])
          (envelope-sender <newsletter@postoffice.renderosity.com>)
          by p3plsmtp11-03.prod.phx3.secureserver.net (qmail-1.03) with SMTP
          for <XXXX@XXXX>; 17 Dec 2013 19:02:57 -0000
Received: from ector.bondware.com ([66.18.125.139])
        by IMP with bizsmtp
        id 2j2w1n00530aPoJ01j2wWu; Tue, 17 Dec 2013 12:02:57 -0700
X-Authority-Analysis: v=2.0 cv=Vqf99ZKn c=1 sm=1
 a=PmSfyxl9Ad+Ur+q9bqVcsQ==:117
X-Spam: Blacklist<br></br><br></br>I've "X"d out my email address.<br></br><br></br>Thanks

"I reject your reality and substitute my own" - Adam Savage


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