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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 24 9:46 pm)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: my order 112453024

mystmaiden opened this issue on Dec 31, 2013 · 3 posts
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mystmaiden ( ) posted Tue, 31 December 2013 at 7:28 PM · edited Tue, 10 December 2024 at 6:12 AM

I made an order the 30th with a visa gift card. I checked the card company and card has been debited with the amount but my account here shows the order as unpaid so I haven't gotten to download my goodies yet. I'd love some help please.

thanks,

mystmaiden

TinaK ( ) posted Tue, 31 December 2013 at 9:03 PM

Hi Myst,

I have verified your payment and marked your order as paid.  Your downloads are now available to you.

 

Let me know if you have any problems.

 

Happy New Year.

Tina Kaylor

Community Manager

mystmaiden ( ) posted Tue, 31 December 2013 at 10:25 PM

Thanks so much, Tina :)

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